Last updated: Sept 29, 2003

EERI knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.This notice describes our privacy policy. By visiting EERI.org, you are accepting the practices described in this Privacy Notice.

What personal information about customers does EERI.org gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at EERI.org. Here are the types of information we gather.

• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses EERI.org.
• E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from EERI.org if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending duplicate messages to our customers. If you do not want to receive e-mail from us, please adjust your Email Notifications.

What about cookies?

• Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as personalized greetings, and storage of items in your Shopping Cart between visits.
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of EERI.org’s coolest features, and we recommend that you leave them turned on.

Does EERI.org share the information it receives?

Information about our customers is an important part of our business, but we are not in the business of selling it to others.

• Protection of EERI.org and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of EERI.org, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy notice.

How secure is information about me?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
• We reveal only the first and last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log off when finished using a shared computer.

Which information can I access?

EERI.org gives you access to a broad range of information about your account and your interactions with EERI.org for the limited purpose of viewing and, in certain cases, updating that information.

What choices do I have?

• As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of EERI.org's features.
• You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section above.
• If you do not want to receive e-mail or other mail from us, please adjust your Email Notifications. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of EERI.org, and it is your responsibility to review them for changes.)
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Related Practices and Information

• Conditions of Use
• Shipping and Returns

You provide most such information when you search, buy, post, participate in a questionnaire or communicate with customer service. For example, you provide information when you search for a product; place an order through EERI.org; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or about you; communicate with us by phone, e-mail, or otherwise; complete a questionnaire; provide and rate Reviews; specify Email Notification Services, such as EERI.org Alerts and our newsletter.

Examples of the information we collect and analyze include the internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history.

Examples of information you can access easily at EERI.org include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, address book); payment settings (including credit card information); e-mail notification settings (including Alerts, Deliveries, and Newsletters); recommendations (including recent product view history, prior order history); shopping lists.

Still have questions? contact us.